Cookie Policy
Last updated: March 2026
This Cookie Policy explains how Experal uses cookies and similar tracking technologies when you visit experal.com.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They allow the site to remember information about your visit, making it work more efficiently and providing a better experience.
Types of Cookies We Use
Essential Cookies
These cookies are required for the marketplace to function. Without them, core features such as signing in, adding items to a cart, and completing checkout would not work.
Examples include:
- Session cookies that keep you logged in as you browse
- Security tokens used during authentication
- Cart and checkout state cookies
- Cookie consent preference cookies
Performance Cookies
These cookies help us understand how visitors use Experal so we can improve the platform. Data collected is aggregated and anonymous.
Examples include:
- Page view and navigation analytics
- Search query performance tracking
- Error and load time monitoring
Functionality Cookies
These cookies remember your preferences to provide a more personalised experience.
Examples include:
- Your preferred display currency
- Your preferred language or locale
- Whether you prefer light or dark mode
- Previously viewed or saved products
Analytics and Personalisation Cookies
We use anonymised browsing and purchase data to surface relevant product recommendations and improve search results. This data is tied to your session or account, not shared with advertisers.
Third-Party Cookies
Some cookies on Experal are set by third-party services that we depend on to operate the marketplace:
- Stripe: Used during checkout to detect fraud and ensure secure payment processing. See Stripe's Privacy Policy.
- Analytics providers: We may use tools such as Plausible or similar privacy-friendly analytics to understand platform usage.
- Cloudflare Turnstile: Used on forms to verify that submissions are made by humans, not bots.
We do not use advertising or retargeting cookies. We do not share your data with ad networks.
How to Manage Cookies
You can control cookies through your browser settings. Note that disabling essential cookies will prevent core marketplace functionality such as signing in and checkout.
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Edge: Settings → Privacy, search, and services → Cookies and site permissions
Cookie Retention
- Session cookies: Deleted when you close your browser
- Authentication cookies: Expire after 30 days of inactivity
- Preference cookies: Retained for up to 12 months
- Analytics cookies: Retained for up to 13 months in aggregated form
Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of material changes by posting a notice on Experal or by email.
Contact
If you have questions about our use of cookies, contact us at:
Email: support@experal.com