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Experal

Business & Economics

Administrator's Guide Package

Sold byBooks for Life

SKU: 9780470189023

RM506.94

Only 10 left in stock

Description

"The Facilitation Skills Inventory Package" offers a training and coaching guide for administering the Facilitation Skills Inventory (FSI), a multi-rater assessment based on the best-selling book "Facilitating With Ease!" (978-0-470-33101-9). FSI provides feedback on core knowledge, tactical awareness, and observed behaviors, and is an ideal starting point for those who wish to gauge, and better understand and develop their facilitation skills. The set also includes samples of the "Participant and Observer Guides" for FSI, in addition to the "Self Inventory", the "Participant Guide" also serves as a workbook and a personal action plan for professional development.Table of ContentAcknowledgments. Introduction. The Challenge of Facilitating Well. Overview of the FSI. The FSI Skill Levels. The FSI Competencies. Cut Scores. Administering the FSI. Appendix: Development and Testing of the Facilitation Skills Inventory. Suggested Readings for Facilitation. Training Resources. Professional Associations. About the Author.

Specifications

ISBN-13: 9780470189023
Author: Ingrid Bens
Publisher: John Wiley and Sons Ltd
Publication Date: 2010-12-16
Binding: paperback
Condition: new
Pages: 48
Language: english
Country of Origin: United States
Weight (g): 400
Height (mm): 30
Length (mm): 198
Width (mm): 132
ISBN-10: 0470189029

Frequently Asked Questions

: Standard shipping to Malaysia typically takes 1–2 business days after dispatch. Express options are available at checkout.
: We offer a 30-day return window for most products. Items must be unused, in their original packaging, and accompanied by proof of purchase to qualify for a full refund.
: We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay. All transactions are processed securely via Stripe and charged in MYR.
: Yes — we never store your card details. All payments are handled by Stripe, a PCI-DSS Level 1 certified payment processor, using industry-standard TLS encryption.
: Some products can be backordered — you will see a note on the product page if this is the case. We will ship as soon as stock arrives and keep you updated via email.
: Once your order is dispatched you will receive a shipping confirmation email containing your tracking number and a link to track your parcel in real time.